Want to improve proficiency in English and enhance presentation skills but don’t know where to start? In this short course, you will learn to: identify the sounds of English and use them correctly; improve the use of the suprasegmentals to help with the pronunciation and articulation of English; reduce grammatical errors; ask questions correctly; improve telephone skills; listen, understand and respond effectively to oral communication. Participants will also learn to communicate ideas appropriately and effectively through correct usage of business vocabulary.
What are you waiting for? Join us now!
WHO SHOULD ATTEND
Open to all level of employees who wish to communicate effectively in English Language
At the end of the programme, participants will be able to:
THE FUNDAMENTAL IN CLERICAL & OFFICE ADMINISTRATION (FICOA)
In the current market of globalisations and competition, the desired personnel are those equipped with skills that contribute to a company’s productivity. This programme addresses the area of skills required for such performance. This is a highly participative programme and skills enhanced can readily be used readily at the workplace.
An investment in this programme will enable participants to:
Be motivated to pursue excellence at work through developing a more positive attitude and personal initiative.
Improve working relationship with immediate superior and fellow colleagues.
Increases overall efficiency and productivity.
COURSE STRUCTURE AND SPECIAL FEATURES
This programme consist of 12 selected modules which contributes to the holistic development of trainees.
It will run for a total 24 contact hours at combination of 4hrs x 6 sessions, 2hrs x 12 sessions or 3 full days (alternate weekends).
Programme methodology includes discussions, role-play, group activities and lectures. This proven methodology ensures maximum involvement and participation.
WHO SHOULD ATTEND
Clerical personnel, Office assistants, Receptionists, Administrators and Support Staff from all departments involved in office administration. It is a great refresher programme for all senior personnel.
We provide training that develop the skills require for your career advancement and self-development.